REFUND POLICY


PRODUCT RETURNS & REFUNDS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: PO BOX 8309 (PMB 1307) CRUZ BAY ST. JOHN USVI 00831.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.  

Shipping

To return your product, you should mail your product to: PO BOX 8309 (PMB 1307) CRUZ BAY ST. JOHN USVI 00831.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Payment & Refund Policy  

My Company (KNIGHTVISION.INK/ KVINK) ("us", "we", or "our") operates http://www.knightvision.ink (the  "Site"). This page informs you of our policies regarding the refund or replacement of any product we sell on our website.

e-books

...electronic version of a printed book which can be read on a computer or a specifically designed handheld device, virtually or by download. All eBook sales are final and nonrefundable. Should there be an issue with your download or format, after purchase we will gladly send the eBook via the email you provided with your order. All ebooks typically comes in a .PDF format, but other formats may be available. Should we send you an eBook by email, a link will be provided to download your book from one of our clouds at Gmail | Google Dropbox | Mega.nz)

Paperback/ hardback books/ and all other products

*Books

Comes with a (30) day return policy, effective on the day of receipt. Should there be any issue with your format or book, donot hesitate to contact us immediately with the name of book, page number(s) and where the discreprency is located. We will gladly fix the issue and replace the product. The buyer is responsible for paying for all shipping cost to return the item(s). We reserve the right and discretion to issue any refund for the cost of the book providing that the book is in good to excellent condition, and can be resold. There are no monetary refunds on donations or products purchased through a donation.

Services Rendered

Book cover designs and Illustrations: should you purchase a book cover or Illustration package from one of our freelancers. Upon purchase you will have 7 hours to cancel order to receive a full refund of your money. Any cancellations made over 7 hours will receive half the refund back, cancellations over 14 hours received no refund.

Content, Blog, Edits, Reviews

Should you purchase any of these packages, upon confirmation of purchase receipt, you will have up to 4 hours to cancel or to receive a full refund. Any cancellations made over 4 hours of purchase receives half the amount back on refund, over 8 hours received no refund. 

We reserve the right and discretion to issue full or partial refunds, or issue store credit to be used for a future purchase.

*All other Products and services

(Reserved at this time until additional products become available)

Changes To This Refund Policy   

This Refund Policy is effective as of (2021, November) and will remain in effect except with respect to any  changes in its provisions in the future, which will be in effect immediately after being posted on this  page.   

We reserve the right to update or change our Refund Policy at any time and you should check this  Refund Policy periodically. Your continued use of the Service after we post any modifications to the  Refund Policy on this page will constitute your acknowledgment of the modifications and your  consent to abide and be bound by the modified Refund Policy.   

If we make any material changes to this Refund Policy, we will notify you either through the email  address you have provided us, or by placing a prominent notice on our website.

Reviews, Ratings, and Comments

Reviews and feedbacks are encouraged. Picture reviews with product, even more so.

Contact

Should you have any questions before or after purchase please contact us at: [email protected]

Only for VIP or Subscription Members, or in case of Emergency please call 401.388.0016

Leave a message and a service representative will call you back as soon as possible.

Coupons & Discounts

Please check our website, social media groups, or blogs for coupons, discounts and deals.

Thank You for Your Purchase and Donations

The KVINK-Team/Founder

KVI NETWORK CREATIONS 

PO BOX 8309 (PMB 1307) 

CRUZ BAY ST. JOHN USVI 00831

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(To protect the privacy of our residence at 11 Maple Avenue...please inbox us at our secondary US postal mailbox. Thank You.)

Email Address: 

[email protected]

Telephone number: 

4013880016 

Effective as of November 2021