KVI NETWORK CREATIONS is the operator of https://knightvision.ink. By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
KVI NETWORK CREATIONS will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused, and in resellable condition.
Return shipping will be paid at the customer’s expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(KVI NETWORK CREATIONS) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
4. Delivery Terms
4.1 Handling Time
In general, our handling time is 1-5 days
4.2 Transit Time
In general, shipments are in transit for 5-20 days
4.3 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.4 P.O. Box Shipping
KVI NETWORK CREATIONS will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations:
Albania, Algeria, Indonesia, Kosovo, Martinique, Morocco, Nigeria, South Sudan, Tunisia.
4.5 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.
4.6 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Duties & Taxes
5.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
5.2 Import Duties & Taxes
Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by the customer upon arrival in the destination country
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
7. Customer service
For all customer service inquiries, please find the following information:
PO BX 8309 (PMB 1307)
Cruz Bay, St. John USVI 00831
Contact Number: 401-388-0016